rg66 Terms and Conditions

Section 1

Definitions and Interpretation

The following words and terms used in these Terms have the meanings set out below:

"Platform"

The rg66 website (rg66.cam), its mobile version, and all services under it are collectively referred to as the "Platform".

"User" or "Member"

Any person who has registered on the rg66 platform and is operating an active account is referred to as a "User" or "Member".

"Services"

The online casino gaming, sports betting, live casino, slots, fishing games, and other entertainment products provided by rg66 are collectively referred to as "Services".

"Balance"

The total amount of funds deposited into or received as bonuses in a member's account is referred to as the "Balance". Real-money balance and bonus balance are tracked separately.

"Wagering Requirement"

The condition specifying the total amount a member must wager before a bonus can be withdrawn is referred to as the "Wagering Requirement".

Section 2

Account Registration

When opening an account on rg66, you must provide accurate and complete information. Providing incorrect information may result in the account being suspended or permanently terminated.

2.1 One Account Policy

Each individual may register only one account. Opening multiple accounts by the same person is strictly prohibited. If multiple accounts are created from the same device, IP address, or payment method, they will be flagged as duplicates and both accounts may be terminated.

2.2 Identity Verification (KYC)

rg66 may ask a member to submit documents for identity verification at any time. These may include:

• National ID card (NID) or passport copy
• Proof of address document (utility bill, etc.)
• Proof of ownership of the payment method
• Selfie with a photo of the individual

If the required documents are not submitted within the specified time, withdrawals may be temporarily suspended.

2.3 Account Security

It is your responsibility to keep your account password confidential. Granting a third party access to your account is prohibited. If you suspect unauthorised access, notify our support team immediately.

Section 3

Eligibility Requirements

To use the rg66 platform, the following conditions must be met:

• Age: You must be 21 years of age or older.
• Mental capacity: You must be capable of making decisions consciously and independently.
• No restrictions: No self-imposed or rg66-imposed exclusion order must be in effect against you.
• Own funds: You must use only legitimate funds that you personally own.
• Not an employee: Employees of rg66 or its partner organisations, and their immediate family members, may not place bets on this platform.

Section 4

Deposits and Withdrawals

4.1 Deposit Rules

rg66 currently accepts bKash, Nagad, Rocket, and Upay for payments. The minimum deposit amount across all payment methods is ৳300. Deposits should be credited to your account immediately; if there is any delay, please notify the support team.

• Deposited funds must come only from a payment account registered in your own name.
• Deposits from third-party accounts are not accepted and such transactions will be returned.
• Initiating chargebacks or making false payment claims will result in immediate account termination.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 15 minutes to 2 hours to process. After KYC verification is complete, the withdrawal process becomes faster.

• Withdrawals can only be made to the same payment method used for the deposit.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirement is met.
• If unusual withdrawal patterns or suspected fraud are detected, rg66 may conduct additional verification.
• Withdrawals may be suspended while any active investigation is ongoing on the account.

Section 5

Bonuses and Promotions

5.1 Welcome Bonus

New members on rg66 receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 25 times (you must wager 25 times the bonus amount).

• The bonus can be claimed only once and applies to the first deposit only.
• The wagering requirement must be met within 30 days of claiming the bonus.
• If the conditions are not met within the specified time, the bonus balance will be cancelled.
• When playing with bonus balance, the maximum bet amount is 10% of the bonus value or ৳500 — whichever is lower.

5.2 Other Promotions

rg66 periodically offers various promotions, cashback offers, and VIP rewards. Each promotion has its own terms and conditions, which are detailed on the promotions page.

5.3 VIP Cashback

The rg66 VIP program has four tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.4% weekly cashback
• Gold: Up to 0.6% weekly cashback
• Platinum: Up to 0.8% weekly cashback

Advancement to a VIP tier depends on the member's overall activity and loyalty to the platform.

5.4 Bonus Abuse

If a member attempts to abuse bonuses or exploit the promotions system, rg66 reserves the right to cancel that bonus and suspend the account.

Section 6

Gaming Rules

6.1 General Gaming Policy

All games on rg66 are operated by a certified Random Number Generator (RNG) and third-party audited software. The outcome of every game is completely impartial and independent.

6.2 Technical Issues

If the internet connection is lost or a technical error occurs during a game, the data stored on rg66's servers will be considered final. If a game is left incomplete, it will be settled according to the server's records.

6.3 Bet Limits

Each game has its own minimum and maximum bet limits, which are displayed in the game interface. Additional bet limits may apply when using bonus balance.

6.4 Sports Betting

The sports betting section offers the opportunity to bet on cricket (BPL, IPL, T20 World Cup), football (FIFA, AFC), kabaddi, and other sports. If a match is cancelled or abandoned, the bet will be fully refunded.

Section 7

Prohibited Activities

The following activities are strictly prohibited on rg66 and will result in immediate account termination:

• Money laundering or transactions involving illegal funds
• Creating multiple accounts to exploit bonuses
• Attempting to hack or make unauthorised modifications to gaming software
• Playing games using automated bots or software
• Colluding with other members in an attempt to win dishonestly
• Conducting fraudulent activities against the platform
• Allowing a third party to use your account
• Misconduct or threatening behaviour toward rg66 staff

Section 8

Account Suspension and Termination

8.1 Termination by rg66

rg66 may suspend or terminate an account without prior notice in the following circumstances:

• Violation of any clause of the Terms
• Failure to complete identity verification
• Suspicious financial activity
• Extended inactivity (more than 36 months)
• Failure to meet applicable laws or regulatory requirements

8.2 Cancellation by Member

You can request to close your account at any time through our 24/7 live chat or by email. Please withdraw any valid balance before closing your account.

8.3 Funds After Account Cancellation

If an account is cancelled for a valid reason, any real-money balance will be refunded (except while an investigation is ongoing). Bonus balances, including any unfulfilled wagering requirements, will always be forfeited.

Section 9

Responsible Gaming

rg66 places the highest importance on responsible gaming. We want our members to enjoy the platform in a healthy and entertaining way.

9.1 Setting Self-Limits

Each member can set the following limits on their account:

• Daily, weekly, or monthly deposit limits
• Maximum loss limits
• Gaming session time limits
• Temporary breaks (cooling-off periods)

9.2 Self-Exclusion

If you feel that gambling is becoming a problem for you, you can self-exclude permanently or for a set period through our support team. Attempting to open a new account during an exclusion period is prohibited.

For more information, please visit our Responsible Gaming page.

Section 10

Privacy & Security

Protecting your personal information is a core priority for rg66. All data is secured with SSL encryption.

10.1 Data Collection and Use

The personal information you provide (name, email, payment details) will be used solely for account management, service improvement, and legal compliance. Your information is never sold to third parties.

10.2 Cookies and Tracking

rg66 uses cookies to improve the platform experience. To learn more, please read our Privacy Policy.

10.3 Data Retention

Even after an account is closed, certain information may be retained for a specified period in accordance with legal and regulatory requirements.

Section 11

Limitation of Liability

rg66 accepts no liability for the following:

• Loss caused by issues with the user's own internet connection or device
• Temporary service disruptions due to technical errors
• Software errors from third-party game providers
• Loss caused by the user's own negligence regarding account security
• Unforeseen circumstances (force majeure) that are directly outside rg66's control

Section 12

Changes to Terms

rg66 reserves the right to update or change these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. It is therefore recommended that you visit this page regularly.

12.1 Contact and Complaints

If you have any questions or complaints regarding these terms and conditions, please contact us via 24/7 live chat or write to us by email: [email protected]

Our support team is available in Bengali 24 hours a day, 7 days a week.

12.2 Applicable Law

These terms and conditions are governed in accordance with relevant international gaming regulations and policies. Any disputes will be resolved through negotiation.