Responsible Gaming —
rg66's Commitment
rg66 believes entertainment can be enjoyed in complete safety. Our responsible gaming policy, self-exclusion tools, and 21+ age verification system keep you protected.
Keep enjoyment within limits, don't lose control
Online gaming can be fun and exciting, but it should always be for entertainment — not a substitute for income, and not a way to escape problems. Responsible gaming is extremely important to us at rg66.
We want every member to play with a healthy mindset and within their own means. That is why we provide deposit limits, time-out features, self-exclusion, and 24/7 support so you can stay in control of your gaming at any time.
Safety First
Your safety is our top priority.
Fair Play
Fair play and a transparent environment are guaranteed.
Awareness
You will receive preventive information before problems arise.
24/7 Support
Bengali-language support is available for any issue.
Control is in your hands
rg66 provides a number of effective tools to help you monitor and manage your gaming habits. Learn more about each one below.
Deposit Limit
Set your own limit on how much you can deposit per day, week, or month. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day waiting period, but lowering it is instant. This is one of the most effective steps toward responsible gaming.
Time-Out Feature
If you feel you need a break, take a time-out from 24 hours up to 30 days. During this period you will not be able to log in to your account or place any bets. Return normally when the break ends, or extend the time if needed.
Self-Exclusion
If you feel that gambling is having a negative impact on your life, apply for self-exclusion. Options range from a minimum of 6 months to permanent exclusion. Your account cannot be reactivated while exclusion is in effect. Contact us via live chat.
Activity Monitoring
Visit your account dashboard at any time to view your betting history, wins and losses, and deposit and withdrawal logs. Staying aware of your own gaming patterns is the first step toward responsible gaming.
Family Protection
Use parental control software on your device to protect underage members of your family. Never share your login details with anyone else. rg66 is for players aged 21 and above only — this is strictly enforced.
Support and Guidance
If gambling becomes a problem, there is no shame in seeking help. Our 24/7 Bengali live chat support is here for you. For any questions or concerns about responsible gaming, contact us at [email protected].
Is gambling becoming a problem?
If you notice any of the signs below in yourself or someone you know, it is time to seek help. These are signs of awareness, not weakness.
- Spending more than your budget on gaming and feeling regret afterward.
- Placing more bets to "recover" money that was lost.
- Hiding your gaming from family or friends.
- Losing focus on daily activities, family, or work.
- Trying to stop gaming but returning to it repeatedly.
- Taking loans or selling assets to fund gaming.
- Feeling anxious or irritable when not gaming.
Keep these simple principles in mind
- Set a fixed budget before you play and stick to it.
- Treat gambling as entertainment, not a source of income.
- Never play when you are under stress or have been drinking.
- Do not play beyond a set time each day — take breaks.
- When gaming feels like anxiety rather than enjoyment, stop immediately.
- Accept both wins and losses as a normal part of play.
- Talk to a family member or trusted friend if you need to.
How to use the protection tools
Log in to your account and activate the responsible gaming tools in just a few steps.
Log in to your account
Log in to your personal account at rg66 and select "Account Settings" from the top menu.
Responsible Gaming menu
Go to the "Responsible Gaming" section within Settings. All protection tools are available in one place here.
Set the limits you need
Choose a deposit limit, session time, or time-out. Changes will take effect immediately.
Get support
If you cannot set the limits yourself, contact our 24/7 live chat — we will help you in Bengali.
21+ age limit — strictly enforced
rg66 operates for players aged 21 and above only. Age is verified during registration using a national ID card or other government-issued ID. An account is not fully activated until verification is complete.
If there is any suspicion that a minor is using an account, we immediately suspend that account and take appropriate action. Use password protection and parental controls on your device to protect underage members of your family.
You are not alone — we are here
Seeking help to deal with a gambling problem takes courage. Our support team is always ready to guide you in the right direction.
Live Chat Support
Bengali-language support is available 24 hours a day, 7 days a week. Come to live chat for any help with self-exclusion, deposit limits, or time-out.
Email Support
Email us at [email protected] for anything related to responsible gaming — we will respond quickly.
Information and Resources
To learn more about responsible gaming, visit the FAQ page. There you will find detailed answers to common questions.
Questions about responsible gaming?
Play safely and enjoy —
with rg66
Play responsibly and enjoy yourself. Our support team is always ready if you have any questions.
Log in to your account